Terms of service
Last Updated: September 18, 2026
Welcome to Direct Discount Solutions LLC. These Terms of Service govern your access to and use of our website and our E-commerce Consulting and Related Professional Services (collectively, the “Services”). By accessing our website or purchasing our Services, you agree to these Terms. If you do not agree, please do not use our website or Services.
1. Our Services
Direct Discount Solutions LLC provides ecommerce consulting and related professional services, which may include:
- Ecommerce consulting
- Ecommerce strategy
- Online store setup
- Store optimization
- Conversion optimization
- Ecommerce audits
- Customer experience consulting
- Ecommerce growth strategy
- Marketing strategy
- Analytics and reporting
- Website/store recommendations
The exact services provided will depend on the specific service or project purchased and will be described in a proposal, invoice, statement of work, or separate Services Agreement. In the event of a conflict between these Terms and a Service Agreement, the Service Agreement will govern with respect to that specific engagement.
2. Account Terms
If you create an account or provide information through our website, you agree to provide accurate, current, and complete information and to update it as necessary.
You are responsible for maintaining the confidentiality of your account credentials and for all activities conducted through your account. You must notify us immediately of any unauthorized use of your account.
You may not use another person's account without authorization.
3. Pricing and Payment
Prices for our Services will be displayed on our website or communicated through a proposal, quotation, invoice, or Service Agreement.
Unless otherwise stated:
- Prices are listed in U.S. Dollars (USD).
- Applicable taxes may be added where required by law.
- Payment is due according to the payment terms provided at the time of purchase or in the applicable Service Agreement.
- Third-party expenses including software subscriptions, ecommerce platform fees, domain registrations, apps, advertising costs, hosting, or other external services are billed separately unless expressly included in your Service Agreement.
Late payments may result in suspension of Services until payment is received, in addition to any other remedies available under these Terms or your Service Agreement.
4. Project Scope
Each project will be completed according to the scope of work agreed upon in the applicable Service Agreement.
Requests that fall outside the original scope may require additional fees or a separate agreement. We will communicate any significant changes to scope or pricing before performing additional billable work, and such changes will require your approval (which may be given in writing or by email).
5. Client Responsibilities
To provide our Services effectively, you may need to provide, in a timely manner:
- Accurate business information
- Website or ecommerce platform access
- Required content
- Branding materials
- Product information
- Images and other assets
- Timely feedback and approvals
- Other information reasonably necessary to complete the project
Delays in providing required information, access, or approvals may affect project timelines, and we will not be responsible for delays caused by your failure to provide the above in a reasonably timely manner.
6. Project Results
Direct Discount Solutions LLC provides professional ecommerce consulting and related services on a good-faith, best-efforts basis. We do not guarantee specific business results, including but not limited to:
- Revenue
- Sales
- Profit
- Conversion rates
- Website traffic
- Search rankings
- Advertising performance
- Customer acquisition costs
Business performance depends on numerous factors outside our control, including market conditions, competition, pricing, products, advertising budgets, customer behavior, economic conditions, third-party platform changes, and actions taken (or not taken) by the Client.
7. Intellectual Property
Upon full payment for the applicable Services, and unless otherwise agreed in writing, materials specifically created for the Client under a Service Agreement will be provided to the Client as described in that Service Agreement.
Direct Discount Solutions LLC retains ownership of its pre-existing:
- Templates
- Frameworks
- Processes
- Strategies
- Methodologies
- Know-how
- Reusable resources
- Proprietary materials
Third-party materials (including software, plugins, stock assets, and platform tools) remain subject to their respective licenses and terms, and nothing in these Terms transfers ownership of such third-party materials.
8. Confidentiality
We will take reasonable steps to protect confidential business information provided to us in connection with our Services.
Clients are also responsible for protecting confidential information and access credentials provided to them.
Where appropriate, the parties may enter into a separate confidentiality or Non-Disclosure Agreement, which will supplement (and, in the event of conflict, control over) this Section.
9. Prohibited Uses
You may not use our website or Services to:
- Violate applicable laws or regulations
- Commit fraud
- Infringe intellectual property rights
- Attempt unauthorized access to our systems or data
- Introduce viruses, malware, or other malicious code
- Interfere with or disrupt website or Service functionality
- Provide false or misleading information
- Harass, threaten, or abuse our employees or contractors
- Use our Services for any unlawful purpose
We reserve the right to suspend or terminate access to our website or Services for any violation of this Section.
10. Cancellation and Refunds
Cancellations and refunds are governed by our Cancellation & Refund Policy [link to policy]. Please review that policy before purchasing our Services. In the event of a conflict between that policy and a Service Agreement, the Service Agreement will govern.
11. Limitation of Liability
To the maximum extent permitted by applicable law, Direct Discount Solutions LLC will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages — including loss of profits, revenue, data, or business opportunity — arising from or related to your use of our website or Services, even if we have been advised of the possibility of such damages.
To the extent permitted by law, our total aggregate liability arising from a particular service engagement will not exceed the total amount you paid to Direct Discount Solutions LLC for the specific Services giving rise to the claim.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited under applicable law.
12. Termination
Either party may terminate a service relationship according to the terms of the applicable Service Agreement.
Direct Discount Solutions LLC may suspend or terminate access to our website or Services if you materially violate these Terms, fail to pay amounts due, or use our Services unlawfully.
Upon termination, you remain responsible for payment of all fees for Services rendered up to the effective date of termination. Any work product or deliverables will be handled according to the payment and delivery terms set out in the applicable Service Agreement.
13. Governing Law
These Terms shall be governed by the laws of the State of Wyoming, United States, without regard to conflict-of-law principles.
Subject to applicable law, disputes shall be handled by the courts located in Sheridan County, Wyoming.
14. Changes to These Terms
We may update these Terms from time to time. Updated Terms will be posted on this page with a revised "Last Updated" date. Your continued use of our website or Services after any such update constitutes acceptance of the revised Terms.
15. Contact Us
Direct Discount Solutions LLC
Email: directdiscountsolutionsllc@gmail.com
Phone: [PHONE NUMBER]
Address: 1309 Coffeen Ave St 1200 Sheridan, WY 82801